Frequently asked questions
List of questions
Organization of Norwegian classes
Is the schedule of classes fixed?
Before the start of classes, a specific schedule is established, but we understand that there are different situations in life, so it is possible to permanently change the schedule once every 15 weeks.
Is it possible to postpone classes?
Both the student and the teacher have the right to cancel the classes once a month, 24 hours in advance, which will then be carried out at another time convenient for both parties.
What if I have to suddenly cancel my classes?
Classes may be postponed to another date in the event of a sudden illness, accident or internet connection failure. Otherwise, we must consider the lesson realized.
Can the course become longer as a result of postponed homework?
Yes, but up to 20% of the scheduled course time. For example, a 15-week course may be extended by a maximum of 3 weeks. The intensity of the classes does not change, but the schedule of meetings may change.
What if I need to take a course shorter than 15 weeks?
We can arrange a shorter course, but you have to expect an increase in the rate, for 60-minute lessons by PLN 10, and for 90-minute lessons by PLN 20.
Do I have to buy study materials, textbooks separately?
There is no such necessity. You get access to all the learning materials necessary for the course in the form of electronic access for the duration of the course.
Can I take a trial lesson?
We encourage you to take part in a free 30-minute organizational and technical lesson, where you will get to know the teacher, our method, present your needs for the course and pre-check the language level.
What if, despite all my best efforts, my cooperation with the teacher did not go my way?
You have the right to change the teacher at any time. In this case, contact the office and present your request with any comments.
Will my course be run continuously by one teacher?
Yes, as long as it is technically possible. It may also happen that the teacher will be temporarily replaced by another teacher during illness or vacation. The change may also take place at your request.
Is it possible to study with two people? How much does it cost?
Yes, but it is advisable for people with the same language level and goal to learn. We’ve got special offer for two students taking part in one course.
How do online lessons take place?
The teacher connects to the student via Skype or alternatively – if Skype cannot be used – via another communicator agreed on by both parties (eg Messenger).
Who will teach me?
Our teachers are mostly university graduates with experience in teaching, but there are also native speakers of both Polish and Norwegian who have lived in Norway for many years.
Will Magda Szczepańska lead my lessons?
Currently, Magda spends most of her time managing the company and developing related projects. Although she occasionally conducts lessons for her regular students, she cannot take on new ones.
Formal issues related to the Norwegian course
Do I have to sign a contract to study at Trolltunga?
Yes, before starting classes, but after the initial technical meeting, we sign the agreement. There is no need of printing or scanning. The signing process is performed online via Autenti system. We can prepare a contract for an individual and a company.
Can I get an invoice for the course?
Yes, both if you are a natural person or if you represent a company, you will receive a VAT invoice for the course. Additionally, if you pay in cash, you will receive a cash payment confirmation (KP form).
What are the payment methods for the course?
You can pay for the course by transfer to a Polish bank account or in cash at the office.
What are the transfer details?
Recipient’s name: Trolltunga sp. Z oo Address: Ul. Polanki 67c, 80-306 Gdańsk.
IBAN account number: PL 48 1050 1764 1000 0090 3067 3389.
Name of the bank: ING Bank Śląski SA
Can I resign from the course during its duration?
Yes, you may terminate the contract with a monthly period with effect at the end of the calendar month.
Will I receive a document confirming it after the end of the course?
Yes, we can prepare a diploma in Norwegian for you, specifying the duration of the course, number of hours of classes, a textbook and any additional notes about the course.